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category-uncategorised"> <header class="entry-header"> <h2 class="entry-title"><a href="https://ienmlogistica.ienm.com.co/bpo-el-sector-que-sigue-expandiendose-en-el-pais/" rel="bookmark">BPO, el sector que sigue expandiéndose en el país</a></h2> <div class="entry-meta"> <span class="posted-on">Posted on <a href="https://ienmlogistica.ienm.com.co/bpo-el-sector-que-sigue-expandiendose-en-el-pais/" rel="bookmark"><time class="entry-date published" datetime="2019-12-28T11:21:22-05:00">diciembre 28, 2019</time><time class="updated" datetime="2023-04-28T17:05:56-05:00">abril 28, 2023</time></a></span><span class="byline"> by <span class="author vcard"><a class="url fn n" href="https://ienmlogistica.ienm.com.co/author/soporte/">soporte</a></span></span> </div> </header> <a class="post-thumbnail" href="https://ienmlogistica.ienm.com.co/bpo-el-sector-que-sigue-expandiendose-en-el-pais/" aria-hidden="true" tabindex="-1"> <img width="800" height="400" src="https://ienmlogistica.ienm.com.co/wp-content/uploads/2019/12/blog3.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="BPO, el sector que sigue expandiéndose en el país" decoding="async" fetchpriority="high" srcset="https://ienmlogistica.ienm.com.co/wp-content/uploads/2019/12/blog3.jpg 800w, https://ienmlogistica.ienm.com.co/wp-content/uploads/2019/12/blog3-300x150.jpg 300w, https://ienmlogistica.ienm.com.co/wp-content/uploads/2019/12/blog3-768x384.jpg 768w, https://ienmlogistica.ienm.com.co/wp-content/uploads/2019/12/blog3-400x200.jpg 400w" sizes="(max-width: 800px) 100vw, 800px" /> </a> <div class="entry-content"> <p>BPO, conocido en inglés como Business Process Outsourcing, surgió como una opción que tienen las compañías al contratar entidades para que les organicen y manejen procesos de negocios con el objetivo no solo de reducir costos sino de ser más eficientes en sus operaciones.</p> <p>Este crecimiento de la subcontratación de servicios en el país, se ha visto reflejado durante los últimos años al permitir que Colombia pasara de ocupar la posición 43 en el escalafón del estudio Global Services Location Index, a la casilla 20 en la edición 2016 según lo informa Invest in Bogotá.</p> <p>Dentro de esos procesos que las entidades tercerizan, se encuentra la contabilidad, la gestión de nómina y la atención a los clientes; siendo este último el que más ha tenido relevancia debido a la dinámica del modelo que se ha decidido seguir, haciendo énfasis en las empresas que lo ofrecen frente a la competencia a nivel mundial.</p> <p>Pero, ¿cómo se ha ido consolidando el BPO? Hoy en día este es referente de uno de los principales exportadores de servicios, teniendo como uno de sus mayores atractivos los contact center en diferentes idiomas. De esta manera, algunas empresas nacionales y multinacionales como Convergys, se destacan por su servicio de calidad y las opciones para progresar que ofrecen.</p> </div> <footer class="entry-footer"> <span class="cat-links">Posted in <a href="https://ienmlogistica.ienm.com.co/category/uncategorised/" rel="category tag">Uncategorised</a></span><span class="comments-link"><a href="https://ienmlogistica.ienm.com.co/bpo-el-sector-que-sigue-expandiendose-en-el-pais/#respond">Leave a Comment<span class="screen-reader-text"> on BPO, el sector que sigue expandiéndose en el país</span></a></span> </footer> </article> <nav class="navigation posts-navigation" aria-label="Entradas"> <h2 class="screen-reader-text">Navegación de entradas</h2> <div class="nav-links"><div class="nav-previous"><a href="https://ienmlogistica.ienm.com.co/wp-json/oembed/1.0/embed/page/2/?url=https%3A%2F%2Fienmlogistica.ienm.com.co%2Fim-se-certifica-en-la-norma-iso-90012015%2F" >Entradas anteriores</a></div></div> </nav> 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